Jim Francis


Business & Digital Transformation

Jim Francis is a Advisor at Northwest Harbor and a leader in our Business and Digital Transformation Practices. Jim brings decades of executive experience to the Northwest Harbor Team with deep expertise in building, growing and transforming large-scale businesses. He is an experienced senior executive with unique experience spanning a broad range of banking, including building new lines of business from the ground up, turnaround of underperforming businesses and technology transformation.


Jim is a former Executive Vice President and Managing Director for Mitsubishi UFJ Financial Group Inc (MUFG). His executive career at MUFG included:


  • Head of Operations and Transformation: Led over 1,100 employees, and managed the Operations for lending and deposits in the Consumer bank.

  • Digital Transformation: Implemented key software platform replacements across a broad array of businesses including mortgage, home equity, commercial and deposits.

  • Affordable Housing: Founded this core business for MUFG Americas. Took unit from a start-up to over 40,000 units financed. Developed innovative equity and tax-exempt bond financing program. Created equity syndication program with top institutional investors.

  • Leadership: Managed large divisions with over 1,000 employees. Developed innovative employee engagement programs to generate client experience, employee morale and enhanced productivity.

  • Recruitment: Recruited top Management teams in all key business roles including Sales, Operations, Risk, Finance and HR.


Jim holds a BA in Economics from the University of California at Davis, is an avid endurance athlete, and lives in San Diego with his family.

Defined Strategy. Aligned Execution. Managed Change.


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